Warranty

Our lifetime warranty covers:
- Manufacturing defects
- Failures or breakages that render your product non-functional

Please note that our lifetime warranty does not cover:
- Cosmetic blemishes, scratches, stains, or general wear and tear
- Failures or breakages due to misuse, neglect, or intentional damage
- Lost or stolen items
- Unauthorized modifications or repairs

To make a warranty claim, it is important that you have purchased your Masal product directly through our website. If you have an item that requires repair or replacement, please reach out to us via our Contact Us page and provide the following information:
- Pictures of the damaged parts and/or the wallet or accessory
- Order number
- First and last name
- Full address (including street number/name, city, state, and postal code)
- Email address

If you have any further questions or concerns regarding the warranty on our products, our dedicated customer support team is here to assist you. Please don't hesitate to contact us through our Contact Us page, and we'll be more than happy to help.

At CyberX, we stand behind the quality and durability of our products, ensuring that your satisfaction and peace of mind are our top priorities.